should our organization consider the option to customize the Job
Role and Department demographics on the employee survey?
the option for program participants to customize these survey demographics
for a number of reasons:
If you list
your organization’s unique Job Role and Department titles
on the survey, then employees who come to those sections can more
readily identify which titles are appropriate for them to choose.
Employees will be less likely to simply select “Other”
because they aren’t sure how to answer. As a result, your
response data in the Job Role and Department demographic categories
will be more accurate and more valuable to you in pinpointing individual
areas of strength and opportunity.
choose to customize in order to maximize the amount of response
data they’re able to receive for review. To maintain respondent
anonymity, we do not report any response data for less than 5 individuals
in any one demographic category. By grouping smaller roles and departments
together, you will be more likely to capture 5 or more responses
than if you had used the multiple categories found on the standard
allows you to focus on any specific employee demographics that you
would like to measure. For instance, some companies customize their
survey to eliminate the Job Role and Department titles entirely
and only capture “Exempt” versus “Non-exempt”
demographics. Other employers designate separate geographic office
locations instead of Departments.
Job Role and Demographic survey categories can be found on the last
page of the Employee Engagement and Satisfaction Survey (see the
link on the program website). This link also contains a sample Employee
Demographic Report so you can view how the respondent data will
If you have
any further questions regarding customization of the employee survey,
please feel free to contact Susan Springer, Director of Workplace
Assessments, at SSpringer@bestcompaniesgroup.com.